Website and enquiry terms
These terms cover your use of harrowfire.co.uk and any enquiry you send through it. The site is run by Harrowfire, and using it means you accept the terms set out here.

Explaining the problem, not fixing it
Fire Risk Management We aren't that specialist firm ourselves, and we don't carry out any fire risk inspections or work.
Personal use only
You're welcome to read this site and print a page for your own personal use. Everything on it, the words, pictures, design and code, belongs to Harrowfire or to those who license material to us. Copying any of it for publication, framing it on another site, scraping it, or otherwise misusing it isn't permitted.
General, not particular
Fire Risk Management What you read here is general information about the subject, not a survey, report or advice about any particular property, and it isn't a substitute for a proper inspection.
After you click send
Sending an enquiry through this site costs you nothing, and it doesn't create a contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Any inspection, quotation or work that follows is a matter between you and the specialist firm, under that firm's own terms. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You're free to seek quotes from anyone else as well.
The specialist's own responsibility
The specialist firm that contacts you answers for their own inspection, advice, quotation, work and any guarantee they offer. If a problem arises with that work, take it up with them first, though we're always glad to hear about it.
We can't promise perfection
We try to keep this site accurate and available, but we can't promise either. We may change, suspend or remove any part of it at any time.
How far our responsibility goes
So far as the law allows, our liability to you is limited. That limit doesn't apply to death or personal injury caused by our negligence, to fraud, or to anything else the law doesn't let us exclude. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.
Sites we link to
Where this site links to another website, that site is run independently of us, and a link isn't a recommendation.
Updates to these terms
We may update these terms from time to time, and the version published on this page is the one that applies. Any change won't affect an enquiry you've already sent before it was made.
Which courts can hear a dispute
These terms are governed by the law of the place where we're established. If you're a consumer, you can also bring proceedings in the courts of the country where you live.
Raising an issue with us
If you have a question about these terms, or about an enquiry you've sent, the contact page is the way to reach us. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.